Privacy Policy for Dragonfly Lures
At Dragonfly Lures, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how we collect, use, and disclose information when you visit our online platform, purchase our products, or otherwise interact with us.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: This includes your name, shipping address, billing address, phone number, and email address when you make a purchase, create an account, or contact us.
- Payment Information: When you make a purchase, we collect necessary payment details, such as credit card numbers. This information is processed securely by our trusted payment processors and is not stored directly on our servers.
- Order Information: Details regarding the products you purchase, custom lure specifications, and transaction history.
- Technical Data: Information about your device and how you interact with our site, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This helps us understand website usage patterns and improve user experience.
- Communication Data: Records of your communications with us, including emails and customer service interactions.
How We Use Your Information
We use the information we collect for the following purposes:
- To Fulfill Orders: To process your purchases, arrange for shipping, and provide you with invoices and order confirmations for our innovative fishing lures.
- Customer Service: To communicate with you, respond to your inquiries, and provide support regarding our products and services.
- Account Management: To manage your user account, if you choose to create one, facilitating easier future purchases and access to order history.
- Website Improvement: To monitor and analyze trends, usage, and activities in connection with our online platform, improving its functionality and user experience.
- Marketing and Promotions: To send you marketing communications about new fishing lures, special offers, or other news we think might be of interest to you, always providing an opt-out option.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties under specific circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers are obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: The right to request access to the personal data we hold about you.
- Correction: The right to request correction of inaccurate or incomplete personal data.
- Deletion: The right to request the deletion of your personal data, under certain conditions.
- Objection: The right to object to our processing of your personal data, under certain conditions.
- Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Children's Privacy
Our online platform is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently received personal data from a child under 16, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any new Privacy Policy on this page with a new revision date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dragonfly Lures
785 Willow Creek Road, Unit 10B,
Kamloops, British Columbia, V2C 0B7
Canada